Returns & Refunds Policy

30-Day Return Policy

We offer a 30-day return policy on all items. To be eligible for a return, items must be unused, in their original packaging, and in the same condition you received them.

How to Initiate a Return

To start a return, email RetroMotoPack@jinyanhua.com with your order number and the reason for return. We will provide a prepaid return label and instructions.

Refunds

Refunds are processed within 3-5 business days after we receive your returned item and are credited to your original payment method.

Exchanges

You can exchange an item within 30 days of purchase for a different size, color, or product. Contact us to arrange an exchange.

1-Year Manufacturer Warranty

All RetroMotoPack products include a 1-year manufacturer warranty covering defects in materials and workmanship. If you believe your item has a manufacturing defect, contact us with your order number and photos of the issue.

Damaged or Defective Items

If your order arrives damaged or defective, contact us immediately. We will replace the item or issue a full refund at no cost to you.

Return Eligibility

Items must be unused and in their original packaging to qualify for a return. If you are unsure whether your item qualifies, please contact us before shipping it back.