Shipping & Delivery
How long does shipping take?
Standard shipping takes 7-15 business days for US orders and 10-20 business days for international orders. Express shipping (3-7 business days) is available at checkout.
Do you offer free shipping?
Yes! Free standard shipping on all orders $69 and above within the United States.
Do you ship internationally?
Yes, we ship to over 30 countries worldwide. International shipping rates are calculated at checkout based on your location and order weight.
How do I track my order?
Once your order ships, you will receive an email with a tracking number. You can track your package at any time through our order tracking page.
What if my package is lost or damaged?
Contact us immediately at support@retromotopack.com. We will either reship your order or provide a full refund. Your satisfaction is guaranteed.
Returns & Warranty
What is your return policy?
We offer a 30-day return policy. Items must be unused, in original packaging, and in the same condition you received them. Contact us to initiate a return.
Do your products come with a warranty?
Yes! All RetroMotoPack products come with a 1-year manufacturer warranty covering defects in materials and workmanship.
How do I return a product?
Email support@retromotopack.com with your order number and reason for return. We will provide a prepaid return label and instructions.
When will I receive my refund?
Refunds are processed within 3-5 business days after we receive your returned item. The refund will be credited to your original payment method.
Can I exchange an item?
Yes! Contact us within 30 days of purchase to arrange an exchange for a different size, color, or product.
Products & Sizing
Will these saddlebags fit my motorcycle?
Our saddlebags use a universal mounting system that fits most cruiser, touring, and standard motorcycles. They attach with adjustable straps — no drilling or permanent modifications required.
What Harley-Davidson models do your bags fit?
Our bags fit most Harley-Davidson models manufactured after 1990, including Sportster, Dyna, Softail, Road King, Street Glide, and touring models.
How do I measure my thigh for a leg bag?
Measure the circumference of your thigh at mid-thigh. Our leg bags fit thigh circumferences from 18 to 26 inches with adjustable straps.
Are your goggles one size fits all?
Yes, all our steampunk goggles feature adjustable straps that fit most adult head sizes. They can be worn over prescription glasses as well.
What size are your hats?
Our steampunk hats come in one adjustable size that fits head circumferences from 21 to 24 inches (54-61 cm). Some styles feature an internal drawstring for a custom fit.
How much weight can the saddlebags hold?
Each saddlebag can safely hold up to 10-15 lbs (4.5-6.8 kg) of gear. We recommend distributing weight evenly between left and right bags for balanced riding.
Are the bags sold as pairs or individually?
It depends on the product. Most saddlebags are sold as a pair (left and right). Leg bags, crossbody bags, and accessories are sold individually. Check the product description for details.
Can I use these bags in the rain?
Our bags are made from water-resistant materials that can handle light rain and splashes. For heavy rain, we recommend using a waterproof rain cover (available in our accessories section).
Materials & Care
What material are your bags made of?
Our bags are crafted from high-quality PU leather (polyurethane leather) with antique brass hardware. PU leather offers the look and feel of genuine leather with improved durability and weather resistance at an accessible price point.
How do I care for my leather bags?
Clean with a damp cloth and mild soap. Condition every 3-6 months with a leather conditioner. Store in a cool, dry place away from direct sunlight. Avoid harsh chemicals and abrasive cleaners.
Will the brass hardware tarnish?
Our antique brass hardware is designed to develop a natural patina over time, which adds to the steampunk aesthetic. If you prefer a shiny look, polish with a brass cleaner periodically.
How do I clean steampunk goggles?
Wipe the lenses with a soft microfiber cloth. For the frames, use a damp cloth. Avoid submerging in water or using harsh chemicals on the lens coating.
How should I store my bags when not in use?
Store in a cool, dry place. Stuff with paper to maintain shape. Use the included cotton dust bags if available. Avoid storing in plastic bags which can trap moisture.
Steampunk Style
What is steampunk style?
Steampunk is a design aesthetic that combines Victorian-era elegance with industrial and mechanical elements. Think antique brass, leather, gears, rivets, and dark rich colors. In motorcycle culture, steampunk style adds personality and character to your riding gear.
How do I create a steampunk riding look?
Start with the bags — a steampunk leg bag or crossbody bag is the easiest entry point. Match your metals (brass hardware = brass belt buckles, watch chains). Layer textures: combine leather, canvas, and denim for visual depth.
Can I wear steampunk gear for everyday use?
Absolutely! Our steampunk bags and accessories are designed for real-world use, not just costumes. They are functional, durable, and stylish enough for daily commuting, work, and social events.
Is steampunk gear suitable for motorcycle riding?
Yes! Every bag in our collection is built for real riding. They feature secure closures, mounting systems that stay put at highway speeds, and weather-resistant materials. Look distinctive, ride confidently.
What occasions are steampunk accessories good for?
Steampunk accessories are perfect for motorcycle riding, Halloween costumes, cosplay conventions, steampunk festivals, themed weddings, Renaissance fairs, and everyday fashion statements.
Payment & Security
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express, Discover), PayPal, and Apple Pay. All transactions are secured with SSL encryption.
Is my payment information secure?
Yes! Our website uses 256-bit SSL encryption to protect your personal and payment information. We never store your credit card details on our servers.
Do you offer gift cards?
Yes! Gift cards are available in amounts from $25 to $200. They are delivered by email and never expire. Perfect for the motorcycle rider in your life.
