Shipping Policy
Order Processing
Orders are typically processed within 1-3 business days. Orders placed on weekends or holidays are processed the next business day.
Shipping Methods and Timeframes
- Standard (United States): 7-15 business days
- International: 10-20 business days
Shipping Costs
Shipping is calculated by the total weight of your order. International economy shipping rates:
- Under 100 g – $8
- 100-300 g – $10
- 301-500 g – $15
- 501 g-1 kg – $20
- 1-1.5 kg – $25
- 1.5-2 kg – $30
- 2-3 kg – $40
- 3-4 kg – $50
- 4-5 kg – $58
- 5-6 kg – $65
- 6-7 kg – $72
- 7-8 kg – $79
- Over 8 kg – $86
The exact shipping cost is calculated and shown at checkout based on the weight of the items in your cart.
International Shipping
We ship to over 30 countries worldwide. International shipping rates are calculated at checkout based on your location and order weight.
Customs and Import Duties
International orders may be subject to customs duties, taxes, or import fees imposed by the destination country. These charges are the responsibility of the recipient and are not included in the item price or shipping cost. Please check with your local customs office for details.
Order Tracking
Once your order ships, you will receive a confirmation email with a tracking number. You can track your package at any time through our order tracking page.
Lost or Damaged Packages
If your package is lost or arrives damaged, contact us immediately at RetroMotoPack@jinyanhua.com. We will reship your order or provide a full refund. Your satisfaction is guaranteed.